Skip to main content

Marketing in Times of Trump

Does the message mirror the people? Or do the people mirror the message?
Trump won this week. He embraces values that I detest.
Americans, at least, the half that supported Trump, did not vote for bullying, bigotry, racism, and violence. I believe that our society is better than that. The vast majority voted against the establishment. They voted for the promise of change that they have yet to see.
The sad part is that these are the people, who were more likely to lose from the Trump policies. They might lose healthcare, education, and social services. I am hoping that I am wrong, but past behavior tends to be the best predictor of future conduct. And, Trump has not the best track record.
There is a moral to this story, which is the need for empathy in our society. We will remain a divided nation as long we don't put ourselves in other people's shoes. We need to see the world through the eyes of those who are different from us to get it and act.
Pete Thiel is right when he said that Silicon Valley is out of touch with America. Why would a man, who says he is "proud to be gay," support a candidate from the party that fought against gay marriage? In a speech at the National Press Club, Mr. Thiel said he is pushing against the "coastal bubble" in Silicon Valley that is immune to the hardship faced by most Americans. He says tech entrepreneurs hold the mindset that if they're doing well, "everybody is doing well."
Brands have an opportunity to help unite America. They can use their marketing power to connect the two Americas and harmonize the society.
They can connect the urban and rural America through educational, health and social programs. They can incentivize their employees to do community services on the part of the country that needed the most. They can use their advertising dollars to showcase what is life in the rust belt, which has been characterized by declining industry, aging factories, and a declining population, and to motivate people to take action.
In summary, marketing in time of Trumps is about creating a counter message of empathy and unity among the two Americas. Only through empathy can we understand each other's experiences and be more prone to helping each other.


Popular posts from this blog

How Cool Brands Stay Hot: Aim for Love, Not Likes

Love is an unconditional emotion while like is a more watered-down version of love. Loving someone means that he or she means everything to you while liking someone implies that you are only happy being with that person. Love involves deeper, stronger emotions, while like is more of a tender feeling towards that special someone. In a world of infinite choices, love is everything. Like is a nice to have.  Today, we live in a world of abundance, where people intent to create content surpass their time to consume it. Video content is much easier and cheaper to produce than at any other time in history. YouTube sees 400 hours of video uploaded every minute. Facebook has more than 250,000 status updates in the same span. We could never read and see everything online.  With unlimited possibilities and limited time, we pay sustainable attention to what we love and divided attention to what we like. We spend hours watching Homeland and give our divided attention to our news feed on Facebook. …

Persuasive Simplicity, Persuasive Commerce

In a complex world, simplicity wins. In a human world, purpose sets us apart. In a complex and human world, we need persuasive simplicity to survive. Persuasive simplicity is putting simplicity in the path of motivation. It is simplicity with purpose. The Perfect Machine Today we are entrenched in a performance-marketing race. We want to make commerce as efficient as possible. We want to build the perfect commerce machine—one that knows what we like, hate, love, and need. A precise machine that doesn't spoil us with too many choices.  A nimble machine that delivers goods in hours, not days or weeks. A frictionless machine where we can order in one click, one button, one voice order, anytime, anywhere. A cost-effective machine that guarantees the best price. This machine sounds a lot like,,, and The Human World

Winter and Summer in Adland

It is winter in Adland.  We have moved from a world of scarcity to a world of abundance and algorithms.  We have lost the power of influence. Trust has been severely damaged.  Consumer attention is the new bottleneck. We no longer decide who sees us. Instead, we get picked.  30 second is not enough anymore. We need to take consumers through a scenic journey to create a long lasting relationship.  Everyone is a publisher. It is easier than ever to create, but harder than ever to make a hit.  The impulse to make has far outrun the desire to consume.  New forces have emerged in the form of sophisticated algorithms.  A new model has surfaced called "pay per play,” which scored everything we do on relevance to feeding the machine. It decides what gets picked, when, and where, based on extreme relevancy.  Mass media has vanished. Precision and personalization have emerged.  It is winter in Adland. The good days are all long gone.  It is Summer in Adland We now have the power to make bra…